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About Us

About Us

For more than two decades, Comfort Master Heating & Air Conditioning, Inc. has helped homes and business with maintaining comfort. What sets us apart from other contractors who serve Raleigh, NC and the surrounding areas is that we specialize in listening to our customers and finding the best ways to offer them comfort solutions—and we back up our skill the finest in computerized technology for sizing equipment and providing quotes. We can handle any situation when it comes to residential and light commercial comfort, no matter how big or small. You are our number one priority!

Our History and Mission

Comfort Master Heating & Air Conditioning, Inc. was founded in 1994 by Tommy and Fay Brown. Together they had a vision to provide full heating, ventilation, and air conditioning installation and service to both commercial and residential customers. We’ve grown to offer service in Raleigh and throughout Wake, Franklin, Johnston, Nash, Wilson, Durham, Chatham, and Orange counties.

Our team has installed and serviced thousands of systems for our many customers using the best state–of–the–art equipment. One of our specialties is finding cost–effective solutions for our customers, no matter if they’re in need of repairs or if they’re a first–time client who needs a complete air conditioning and heating system installed.

The Comfort Club

A key part of what we do is delivering premium quality service through our Comfort Club maintenance program, which has been a mainstay of our excellent customer care for many years. For us, it’s not enough to simply do decent work and walk away from the problem: we want to follow–up with our customers and deliver consistent care that keeps their HVAC systems working at their best.

Through the Comfort Club, we improve the comfort, safety, and efficiency of the homes of every customer who is a member. Our own research has shown that joining the Comfort Club means far fewer breakdowns and repair needs for members.

Our technicians have access to customer service history through our software systems, which allows us to customize and provide better service. Perhaps best of all, the Comfort Club allows us to connect back to our customers and truly make them part of our comfort family.

Superb Credentials

We know that our customers are looking for a contractor they can trust—and trust is harder to come by today than it once was. However, our credentials speak for themselves: we have an H–2, H–3 Class I license with the State of North Carolina and a limited electrical license. We are also a certified Trane Comfort Specialist, passing the stringent requirements that Trane requires from contractors who install their superior products.

Many of our technicians are NATE–certified, and all or our installers are certified to handle refrigerant. Our team members receive hundreds of hours of annual training to ensure that their skills and customer–care are top–notch. We’ve also received the following recognitions: 2015 Entrepreneurial Small Business Award from Greater Raleigh Chamber of Commerce, Trane 2014 Top Ten Award Winner for Raleigh District, 2015 Angie’s List Super Service Award five years in a row, and an A+ rating with the Better Business Bureau.

Call Comfort Master Heating & Air Conditioning, Inc. today and we’ll deliver comfort from our family to yours!

Wake, Durham, Johnston, Franklin, Nash, Orange, Chatham, and Wilson Comfort Master Heating & Air Conditioning, Inc. Team

Serving the Triangle Area of North Carolina